Cancellation policy

Order changes and cancellations

To request a change or cancellation, email hello@positivityjuice.com as soon as possible. Include your order number and the email used at checkout.

Our tees are made to order. We will check whether an order can still be changed or cancelled, but cannot guarantee a change once production or fulfillment has begun. If cancellation is confirmed before fulfillment, we will confirm any applicable refund with you.

Digital purchases

Digital products are delivered electronically and access may be provided shortly after purchase. Contact us if you ordered the wrong item or cannot access your files. We will review the situation and help resolve it. See our return and refund policy for additional information.

Recurring purchases

A one time purchase does not enroll you in a subscription. If a recurring purchase option is offered, its price and billing frequency will be displayed before you agree at checkout. To cancel future renewals, email hello@positivityjuice.com before the next billing date. We will confirm cancellation. Cancelling future renewals does not automatically refund purchases already fulfilled.

Nothing in this policy limits cancellation, refund or other rights provided by applicable consumer law.